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FLU CAMPAIGN 2019 / 2020

Flu Clinic appointments are now bookable.  These appointments can either be booked online or by telephoning the practice on 01787 222022.  

For further information regarding the 65+ vaccination, please copy and paste the link below into your browser:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/751983/PHE_Flu_vaccinations_for_over_65_flyer_.pdf

If you are in an at risk group including patients with Asthma, Chronic Obstructive Pulmonary Disease, Kidney Disease, Heart Disease, Stroke patients, Learning Disability or pregnant ladies you are entitled to a free flu vaccination. Please book online or by telephoning the practice on 01787 222022.

We will also be offering a "One Stop Clinic" where we will be advising patients of other healthcare needs.  This may include shingles vaccination, pneumonia vaccination and blood pressure checks.  You will be advised on the day of any further health matters you are eligible for.  Please allow extra time for your visit. 

Please can we ask that all our patients who are eligible for a flu vaccination this year support us by having their vaccination with us.  Our clinicians have updates each year, know how to deal with you in an anaphylactic emergency and have infection control audits each year to make sure our premises are fit for purpose.

https://www.england.nhs.uk/wp-content/uploads/2018/12/Flu-Jab-Poster-Easy-Read-2018.pdf

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NEW EXTENDED HOURS SERVICES

Extended Hours will be available from 13th August 2019 and is provided only to the practice's registered patients.  Patients have the option of accessing pre-bookable early morning appointments on Tuesday and Wednesday mornings (7.30am-8.00am) and telephone appointments on Thursday evenings with a GP (18.30pm - 19.00pm).

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HOW WE USE YOUR INFORMATION

We use personal data (information that relates to and identifies living people) and other information to help us carry out our role as healthcare provider.  We will always ensure that your information is protected.  Please see further section 'GDPR/Data Protection' for more information.

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Welcome to The Pump House Surgery

The Pump House Surgery is a much loved rural practice having been established in the village over 200 years ago.  We are a four-partner GMS rural practice working from modern purpose built facilities.  We cover the village of Earls Colne and surrounding areas.  We have a full complement of dispensary, nursing and administrative staff. The surgery is a pleasing environment, having been sympathetically converted from a former steel foundry 14 years ago.  The rooms are spacious and well equipped.

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PROTECTED LEARNING TIME FOR GPS AND PRACTICE STAFF

To continually improve the services offered to patients within the Mid Essex area, Mid Essex Clinical Commissioning Group have arranged monthly training sessions for all GPs and practice staff.  The surgery (including the dispensary) will be closed from 12.00pm until 8.00am the next day on the following dates:

Tuesday 12th November 2019

Wednesday 11th December 2019

Thursday 16th January 2020

Wednesday 29th April 2020

Thursday 21st May 2020

Tuesday 30th June 2020

Wednesday 29th July 2020

Wednesday 30th September 2020

Thursday 29th October 2020

Tuesday 24th November 2020

Wednesday 16th December 2020

Wednesday 24th February 2021

Wednesday 31st March 2021

If you should require urgent medical attention during this time, please contact NHS 111.  If the matter is life threatening, please dial 999 for urgent assistance.

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Our Mission Statement

We aim to provide a comfortable and cheerful atmosphere for all of our patients and will always treat you with the utmost respect.

The Pump House Surgery is to use the funds allocated to them for Health Care to reduce morbidity and improve the quality of life for it patient population, by offering a caring medical service of the highest quality based on established professional standards that satisfies the needs of our patients and is provided by professionally competent, content and motivated staff.  We are committed to quality and innovation.

We are a very friendly practice and hope you will find us helpful with any of your medical requirements.

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From April 2015 all practices are required to provide their patients with a named, accountable GP who will have overall responsibility for the care and support that the surgery provides to them.

As we have just under 8,000 registered patients, it would be an impossible task to inform you all individually by letter so, should you wish to know who your GP is, we ask that you please speak to our receptionists who will gladly give you this information.  Having a named GP does not prevent you from seeing any other GP in the practice at any time.

Should you wish to change your named GP in the future please contact us and arrangements can be made.  You do not need to take any further action, but if you have any questions, or wish to discuss this further, please speak to our reception staff.

TELEPHONE LINES ARE OPEN 8.00 - 6.30 - MONDAY TO FRIDAY

Please note that all calls to the surgery are recorded for training and monitoring purposes.

THE SURGERY IS CLOSED BETWEEN 1.00PM & 2.00PM FOR STAFF TRAINING.

(Site updated 21/10/2019)
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